
An astute IT Business Analyst/ UX Consultant with work experience in the field of ERP, Healthcare, Insurance, Mobile and Customer Application building.
- ?? Worked closely with project clients, SMEs, and staff to understand the requirements and specifications for new applications along with re-engineering the existing applications.
- ??Experienced in business process engineering and agile software development life cycle, including analysis, design, development, testing and implementation of software applications.
- ??Excellent writing skills in preparing business requirements documents (BRDs), software requirements specifications (SRS), functional specifications, and defining project plans.
- ??Prepare proposals (Responses to RFPs/RFIs) for projects from companies on various products in wide range of industries.
- ??Conducting User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues.
- ?? Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously.
Work Experience
SEPT 2014 ??? TILL DATE
UX Analyst
Cognizant Technologies Solutions
- Thorough understanding of user research techniques and heuristic analysis.
- Work with business stakeholders and users to elicit user requirements and conceive design solutions for complex problems.
- Passionate about solving complex design problems and developing intuitive solutions.
- Design and prototype advanced website/software UI/UX concepts
- Facilitating design ideation, prototyping, and usability test efforts
- Translating user requirements into innovative design sketches, wireframes, prototypes and written specifications as needed to help translate ideas into production.
- Directing web UI developers and graphic designers to reach the desired UI / UX functionalities.
- Finding and fixing current usability and UX related errors and flaws in application
- Familiarity with Usability Testing techniques and analysis.
SEPT 2013 ??? AUG 2014
Business Analyst
Digital Chakra Software Private Limited
- Requirement eliciting using various methods from stakeholders.
- Pro-actively communicating and collaborating with external and internal stakeholders to analyze information needs and functional & nonfunctional requirements.
- Providing expertise on the systems capabilities/limitations as it relates to business goals.
- Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects.
- Collaborating with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
- Being the liaison between the business units, technology teams and support teams.
FEB 2011 ??? AUG 2013
Associate Business Analyst
1800bpo India Private Limited
- Translating business needs into processes and system specifications by researching, analysing, designing, and implementing business processes
- Assist in the development and implementation of the systems supporting these processes.
- Documented & Implement system and business processes
- Participate in the testing and implementation of systems
- Detailed understanding of the functionality of existing software products
- Analyse and document business requirements for both processes and systems
FEB 2010 ??? FEB 2011
Business Analyst
VirtualFeel Network India Private Limited.
- Understand Client???s business, identify current process and technology, functional and technical requirements.
- Develop work plan and budget for the project.
- Coordinates and produces winning proposals for various clients from wide range of industry.
- Identify engagement resource requirement, work with various groups to staff the project appropriately.
- Establishes deliverable structure and content.
- Conduct regular review meetings and track implementation milestones.
- Develops proposal strategy and support proposal preparation.
- Attend client proposal meetings to demonstrate expertise and experience.
- Provide quality, actionable feedback to individuals regarding their performance and work.
Education
2007 ??? 2009
M.B.A -Technology Management
College of Engineering, Anna University
2002 ??? 2006
B.E - Computer Science
Sri Ram Engineering College, Anna University